Shipping via postal package
It is not possible to choose a delivery day for orders sent as parcels. Our aim for delivery is: ordered on working days before 16:00, shipped today. We usually deliver between 1-3 business days, unless stated otherwise on our website. The delivery time is stated separately for each product. As soon as you receive the track & trace code, and it has been processed by the carrier, you will see the available options of the carrier in question, such as choosing delivery points or changing a delivery day. Unfortunately we cannot change this for you.
If your package is heavier than 31.5 kg, it will be delivered by the carrier. You will receive an e-mail after your order to make a delivery appointment with the carrier, only on a working day. The carrier delivers from Monday to Friday between 08:00 and 17:00. On the day of delivery, you will receive a time block in which the carrier will come by.
Do you live in Belgium? Then you will be contacted by phone to make a delivery appointment.