Warranty & Defects

My product is defective, is this covered by warranty?
When purchasing a product you always have a legal guarantee. This means that you are entitled to a good product. You may also be entitled to a manufacturer&...
Thu, 4 Nov, 2021 at 8:51 AM
How do I make a claim under the warranty?
Do you have a defective product and do you want to make a claim under the warranty? Always fill in the service form first and select the subject of warranty...
Wed, 3 Nov, 2021 at 3:02 PM
When will my warranty request be processed?
The warranty request will always be processed within 24 hours, provided it is submitted on working days. You will receive an e-mail from us with the further...
Fri, 5 Nov, 2021 at 12:40 PM
Can you order or replace parts?
It sometimes happens that a part of your product becomes defective outside the warranty conditions. Still, it would be a shame if you can no longer use it ...
Thu, 4 Nov, 2021 at 8:54 AM
How do I report a warranty request?
If you want to make use of the warranty for a product, you can inquire about this with our Customer Service. This can be done by filling in the Service Form...
Thu, 4 Nov, 2021 at 9:31 AM
What is the warranty period of my product?
When purchasing a product, you are always entitled to the legal warranty. In addition, we provide a manufacturer's warranty for some products. When app...
Wed, 3 Nov, 2021 at 1:47 PM