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Our Frequently Asked Question
Returns & Exchanges
5
How do I return my order?
When will my return be processed?
How do I know that you have received my return?
What does the right of withdrawal mean?
Everything about returns & exchanges
Pickup & delivery
8
Do you also deliver to countries other than those listed in the webshop?
How is the delivery of a postal package?
Can I choose a delivery date myself?
How is the delivery of a pallet via the carrier?
My order is delivered late, what now?
See all 8 articles
Warranty & Defects
6
My product is defective, is this covered by warranty?
How do I make a claim under the warranty?
When will my warranty request be processed?
Can you order or replace parts?
How do I report a warranty request?
See all 6 articles