Home Solutions

Our Frequently Asked Question

Returns & Exchanges 5
  • How do I return my order?
  • When will my return be processed?
  • How do I know that you have received my return?
  • What does the right of withdrawal mean?
  • Everything about returns & exchanges
Pickup & delivery 8
  • Do you also deliver to countries other than those listed in the webshop?
  • How is the delivery of a postal package?
  • Can I choose a delivery date myself?
  • How is the delivery of a pallet via the carrier?
  • My order is delivered late, what now?
See all 8 articles
Warranty & Defects 6
  • My product is defective, is this covered by warranty?
  • How do I make a claim under the warranty?
  • When will my warranty request be processed?
  • Can you order or replace parts?
  • How do I report a warranty request?
See all 6 articles